Reference

How tpto12 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you access your account, make a deposit via DANA, OVO or GoPay, or contact our support team. We keep the language clear so you know what you're agreeing to — no buried clauses.

Account data protectionDANA, OVO, GoPay wallet contextCookie and device tracking disclosureYour right to access or delete dataIndonesia-eligible regions only
tpto12 How tpto12 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit between your device and our servers. Account sessions are protected with token-based authentication, and your OTP login code expires quickly to reduce the window for unauthorised access. Players in Jakarta and Bandar Lampung who access the lobby via mobile browser go through the same session security as desktop users.

Encryption in Transit

All data exchanged between your phone and our servers is encrypted. This covers login, wallet references for DANA and OVO deposits, and support chat messages you send us.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can adjust non-essential cookie preferences from the consent banner on first visit.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold at any time.

Who Can Access Your Data

Access to your personal data inside our systems is limited to staff who need it to process payments or resolve support queries. We do not share it with advertisers or unrelated third parties.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat Support

Open the live chat icon from your account dashboard to ask about data requests, cookie settings or wallet data linked to your DANA, OVO or GoPay account.

Email Request

Send a written data access or deletion request to our support email. Include the account name and the wallet reference you registered with for faster processing.

Account Settings

Some preferences — including cookie consent and marketing contact — can be updated directly inside your account settings without needing to contact us.

Common Questions About Your Privacy at tpto12

These are the questions we get asked most often about how we handle personal data, wallet information and account records. If your question is not covered here, reach out via live chat or email.

We collect your name, contact details and the wallet identifier you use — such as your DANA or OVO number — to verify your account and process payments correctly.

No. Payment transactions are processed through the wallet rails directly. We hold only a reference identifier, not your full wallet credentials or PIN.

Yes. Send a data access request through our support email or live chat. Include your registered account name and wallet reference so we can locate your records quickly.

Contact our support team via email or live chat and submit a deletion request. We will confirm what can be removed and advise on any retention periods that apply under local rules.

We use session cookies for login continuity and analytics cookies for page performance. You can decline non-essential cookies from the consent banner shown on your first visit.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO and GoPay to complete transactions, and with support tools used to manage your queries.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.